i>Clicker: Troubleshooting

The following are current known issues that have been indentified for i>Clicker. This information is perdiodically updated by the TCU eLearning staff. Please check back frequently to see if an issue you have encountered has been indentified or resolved.

i>Clicker Troubleshooting

i>clicker toolbar disappeared

 

i<clicker toolbar disappeared

ISSUE:

    i>clicker floating toolbar "disappeared" while running a PowerPoint presentation

 

CAUSE: n/a  
FIX:
Hold down the Alt key on your keyboard and (with the Alt key still pressed) press the Tab key. A list of your open applications appears. Continue holding the Alt key and pressing Tab until the i>clicker application is highlighted. Let go of Alt + Tab and the i>clicker toolbar will be back on top or your presentation. (Mac users, press Command + Tab rather than Alt + Tab). This trick works with any application and is a great way to switch between different apps.

We are working hard to address all cases where the toolbar "disappears," but in the meantime Alt + Tab is a great way to always keep your toolbar on top.

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