Pearson LearningStudio Help Desk
Contacting the Help Desk

If you are an eCourse student or faculty (your course is taught completely online with no classroom component), please contact the 24/7 Pearson LearningStudio Help Desk for technical support. You also have the option in your course shell to select the Tech Support tab located on the Tool bar within your course and chat with a help desk technical support team member.

Chat: Start a Live Chat
Phone: 800-826-1665

If you are an eCompanion student or faculty (your course is taught on campus in a classroom and has a Pearson LearningStudio component), please contact the TCU elearning staff between the hours of 8 am to 5 pm Monday – Friday. All emails or calls received after hours and weekends will be addressed the next business day.

Phone: 817-257-7434

For assistance after hours (after 5 pm), Holidays and weekends,
please contact the Pearson LearningStudio Help Desk at:

Chat: Start a Live Chat
Phone: 1-800-826-1665

Faculty: To contact a Koehler Center Staff on weekends for emergencies with Pearson LearningStudio
call 817-308-6665. Please be sure to have contacted the Pearson 24/7 helpdesk too.


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